M. Frank Johnson, HubSpot Coach

Passionate about private HubSpot coaching that helps HubSpot Marketing and Sales teams establish HubSpot Professional and HubSpot Enterprise automation best practices to increase leads and sales. • 11x HubSpot certified • 100% Remote Since 2011
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Recent Posts

DO NOT PUBLISH How To Auto-Set Eligible Contacts As Non-Marketing

VERY ROUGH DRAFT (internal use only <META NAME="robots" CONTENT="noindex,nofollow">)

At a company meeting during the beta, Brian Halligan remarked that marketing contacts represented the most...

Customizations | Samples | CRM | Marketing Pro

HubSpot Smart CTAs By Referral Source (traffic)

By default, HubSpot CTA views and clicks are tracked and reported on a per page / per email basis, but without regard to referral source. CTA views only match page views under ideal conditions and...

Marketing Pro

HubSpot Email Campaign Analytics Overview (traffic)

Desktop visitor (default). An easy way to add 'smart content' to a blog post is  to use a CTA.

Many variables factor into how well email performs for your business. The following HubSpot Marketing Email Analytics Overview example will help you focus on some key performance indicators (KPIs).

- Delivery Rate 
- Open Rate 
- Click Rate 
- Click Through Rate (CTR) 
- Bounce Rate 
- Abuse Complaint Rate

How well does email convert for your audience?
Only way to know ... test ... test ... then ... wait for it ... test some more. :)

RECOMMENDATIONS
Skip the typical bs -- i.e., generic email blasts to non-segmented lists.

Start with laser focus ...
- Send a highly personalized email to a very specific segment of your list.
- Then optimize by tweaking that send (over time) until you achieve an acceptable open rate (>30% -- average is 20.81%, but we don't believe in 'average', so ...)
- AND, more importantly, tweak that send until you achieve an acceptable click-through-rate (>3%? -- only you know what's acceptable here).

- see Average Open Rates for Email & Other Email Benchmarks (MailChimp)

Important distinctions between Click Rate and Click-Through-Rate (CTR)
(see image)


Emails perform better when they have:
- Great subject lines
- Strong CTAs ...
- Personalization ...
- Real sent-from addresses ...
- Targeted, opted-in recipient lists ...

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Desktop visitor (default). An easy way to add 'smart content' to a blog post is  to use a CTA.

Many variables factor into how well email performs for your business. The following HubSpot Marketing Email Analytics Overview example will help you...

Samples | Marketing Pro